LLC "LUMIDOLLS RUSSIA"
Current Account: 40702810401500016053
Bank: POINT BANK "FC OPENING" POINT
Corr. Account: 30101810845250000999
General Director: Aleksandrov Dmitriy Vyacheslavovich
Phone: +7 (495) 134-63-33
Return of money.
In the case of refund of paid and unused services, to make a refund from the following calculation:
In case of full refusal of services:
The amount is refunded in full if the period for refusal of services is more than 24 hours prior to the commencement date of the provision of services.
The amount of payment is fully deducted in the event of a refusal of services on the day when the provision of services begins.
The property is a growth doll, made from thermoplastic silicone, with a metal frame inside. Height dolls 158 cm, weight 32 kg.
DO NOT use chemical reagents to clean the silicone surfaces of the dolls, as well as certain parts (hair, etc.), including lubricants brought with them.
DO NOT move the weight on the limbs (put on your feet or hands) or move the dolls over the limbs, as this may cause damage to the skeleton of the limbs that are not designed for the weight of the dolls.
DO NOT expose the dolls to precipitation, allow cooling below +5 or heating above +40 degrees Celsius.
PROHIBITED TO CONTACT
e any physiological fluids or other liquids with elements of the head of dolls and hair.
DO NOT allow dolls to touch any hard surface, including but not limited to: floor, chair, table, and window sill.
DO NOT wear clothing brought with you to the Product without the prior written consent of the Landlord.
DO NOT touch the dolls with any sharp or metal objects (zippers, watches, belt buckles, etc.)
You can order an electronic certificate and receive it by e-mail.
Delivery in Moscow (within Moscow Ring Road)
Delivery intervals: 10:00 - 15:00; 13:00 - 18:00; 10:00 - 18:00; 15:00 - 18:00; 15:00 - 21:00; 18:00 - 21:00; 19:00 - 22:00
The cost of the next day delivery is free
Urgent delivery on the day of order - 400 rubles. (specify the possibility of urgent delivery from the operator)
Delivery in Moscow (outside Moscow Ring Road) and Moscow Region
Delivery intervals: around the clock
500 rubles - the usual delivery (up to 50 km from the Moscow Ring Road): up to 15 km the next day, from 15-50 km in 1-2 days, more than 50 km to specify the terms with the manager.
550 rubles - urgent (per day, up to 15 km in agreement with the manager).
To the address: m. Business Center
Return is carried out independently, to the address:
Moscow, m. Business center
On weekdays from 10-00 to 18-00.
Returning a Gift Certificate of Good Quality is possible only if its consumer properties are preserved.
and presentation (including packaging) within 14 days, excluding the day of purchase.
Refunds are made on the basis of the application and sales receipt, completed by the client or his authorized representative, confirming the fact and conditions of purchase, as well as with the condition of presenting the passport by the person who is returning the goods.
The term of refund depends on the method of payment and is not more than 10 working days from the date of receipt of the application. If the returned goods were prepaid by a credit card, the return is made to the card with which the prepayment was made.
Refunds are made without taking into account the cost of delivery.
Return of the Electronic Gift Certificate
To consider the application for the return of the "Electronic Gift Certificate" (hereinafter EPS), you need (within 14 days, not counting the day of purchase) to send a completed application for return indicating the order number or certificate number, bank card details to the address: Info@dollshotel.ru
The refund period is no more than 10 business days from the date of receipt of the application.
If the returned goods were prepaid by a credit card, the return is made to the card with which the prepayment was made.